Last updated: April 10, 2026

 

The entity responsible for the content of this website and data processing is Kardio Zürich AG.

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1. General information on data protection

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The protection of your personal data is important to us. We process your data confidentially and in accordance with Swiss data protection laws (DSG).

This privacy policy informs you about which data we collect, how we use it, and what rights you have.

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2. Collection and processing of personal data

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We process personal data that you voluntarily provide to us via our website or in the context of contacting us or booking appointments. This includes in particular:

- First and last name

- Date of birth

- Telephone number and email address

- Information provided in appointment requests

- Contents of messages or forms

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If you provide medical information as part of an inquiry or appointment booking, this may involve particularly sensitive personal data (in particular health data).

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3. Purpose of data processing

 

Your data is processed for the following purposes:

- Providing our website

- Handling contact requests

- Organizing and managing appointments

- Preparing and delivering medical services

- Improving our online services

 

4. Online appointment booking

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Our website offers the possibility to book appointments online.

For this purpose, we use external services:

OneDoc

When booking an appointment via OneDoc, your data is transmitted directly to OneDoc and processed there.

Tomedo (practice management system)

In addition, appointment management may be carried out via functions of the practice software tomedo or its online booking modules.

 

Data processing is carried out under the responsibility of the respective providers in accordance with their privacy policies.

By using the online appointment booking, you consent to this data processing.

 

5. Hosting and website operation (Wix)

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Our website is operated via the platform Wix.com Ltd.

Personal data may be processed on servers located abroad (in particular in the EU, Israel, or the USA).

 

6. Cookies

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Our website uses cookies. Cookies are small text files stored on your device.

We use cookies to:

- ensure the functionality of the website

- improve user experience

- perform statistical analyses

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7. Google Analytics

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We use Google Analytics, a web analytics service provided by Google.

In particular, the following data may be processed:

- Information about your usage behavior

- Technical data (browser, device, etc.)

- Approximate location data

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Data may be transferred to Google servers abroad (in particular in the USA).

 

8. Disclosure to third parties

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Your data is only shared where necessary, in particular with:

- IT and hosting service providers (e.g. Wix)

- Appointment booking providers (OneDoc, tomedo)

- Medical partners (e.g. laboratories, hospitals)

- Authorities, where legally required

 

9. Data transfer abroad

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In the context of using our website and external services, data may be transferred abroad.

We ensure appropriate safeguards in accordance with Swiss data protection law.

 

10. Data retention

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We retain personal data only as long as necessary for the respective purposes or as required by law.

Medical data is generally subject to a legal retention period of at least 10 years.

 

11. Data security

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We implement appropriate technical and organizational measures to protect your data, in particular:

- encrypted data transmission (SSL)

- access restrictions

- secure IT systems

 

12. Your rights

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Under data protection law, you have in particular the following rights:

- Access to your stored data

- Correction of inaccurate data

- Deletion (where legally permissible)

- Restriction of processing

- Withdrawal of consent

To exercise your rights, you may contact us at any time.

 

13. Changes

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We reserve the right to amend this privacy policy at any time. The current version published on our website shall apply.